EUROPA Team

First name: Usma Role in EUROPA: Researcher Joined EUROPA in: November 2005

Career prior to EUROPA:

• Harte Hanks – Worked as an IT Telemarketing Trainer for over 4 years, motivating and helping agents to achieve daily results and targets.
• Rhetorik - Worked as a Telemarketing Manager training and managing 40 staff. Delivering campaigns to a high standard.

Key knowledge/skills areas:

All levels of Calling Extensive knowledge in many IT propositions Training on telephone techniques.

Campaigns worked on at EUROPA:

I have worked for Major Security and Storage Vendors for majority of my time since joining Europa.

About me and my life!.....

Well moved back from London 16 months ago, loved my Jobs and the people I worked with but missed Manchester ! I joined Europa in November 2005 and do enjoy working from home. I moved into my 1st house a month ago and am very happy to feel settled down since coming back from London. Anyone who knows me, knows that I love talking so this job suits me perfectly. Enjoy staying in as much as going out; make the most of every situation!

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