EUROPA Team

First name: Ian Role in EUROPA: Senior Researcher Joined EUROPA in: November 2003

Career prior to EUROPA:

• Specialist IT Telemarketing Company (Telemarketing Manager). Worked for a number of years as telemarketing manager as well as leading the calling on telemarketing projects for major IT clients in various fields including:- Data & Voice Communications, Win/Tel server & PC solutions, Storage & Back-up solutions, Software Solutions, VPN services.
• UK Training Company (Sales Executive). Selling IT Technical Training to UK companies. Training Portfolio incorporated Project Management, Object Oriented Systems Development, Programming (Delphi, C++, Visual Basic), Windows Operating Systems Support, Data Communications & Internet.
• UK Training Company (Sales Executive). Selling Project Management (PRINCE) and SSADM training and other technical training.
• Previous sales / telemarketing positions in 3rd party PC Maintenance & Support. Worked for STC in various roles:- O&M; Project Leader, Systems working with users in the co-ordination & implementation of new systems in Manufacturing / Purchasing. Graduate of Manchester University.

Key knowledge/skills areas:

Sales / Telesales skills, Semi-Technical knowledge in many areas across IT:- IT Hardware Solutions including Virtualisation, Storage & Back-up, Software Solutions & Development, Internet.

Campaigns worked on at EUROPA:

Lead & Appointment generation for major clients in various fields:- Hardware:- Intel Server & Storage Solutions, Blade Servers, Midrange & UNIX Servers, Software Solutions - Virtualisation, High Availability & DR, Output Management Solutions Outsourced HA/DR Services Reseller Recruitment.

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