EUROPA Team

First name: Alister Role in EUROPA: Project Manager/Sales Developer/Language Expert Joined EUROPA in:September 2004

Qualifications:

1. Member, The Institute of Translation & Interpreting (French, German and Italian)
2. BA Hons. International Finance

 Key knowledge/skills areas:

1. Very proficient communicator with considerable management and sales experience
2. Excellent knowledge of key business solutions (ERP, CRM, Business Intelligence, Content Management, databases) and hardware. Excellent technical and business knowledge of Telecomms industry.
3. In depth understanding of business finance and related areas
4. Fluent French and Italian, high level of German

Campaigns worked on at EUROPA:

Business controls and reporting platforms, integrated billing, CRM and revenue assurance for Telecomms and Mobile Virtual Network Operators., leading business intelligence solutions for SMEs, consolidated indirect tax software, major ERP solutions Billing , CRM and Ticketing and Smartcard solutions for stadiums and clubs, servers , laptops , desktops, SANs, wireless networks.

Career prior to EUROPA:

STA Graydon
Trilingual account manager/translator  
May  02 – Sept 04

Management of accounts for large Multinational clients – working in English , French, Italian and German. Translation of contracts / payment proposals in the above languages. negotiating payment proposals.

Global Crossing    
London Docklands Field Engineering Manager
May 2000 – Mar 2002         

Management of the provisioning and fault resolution process of all local access circuits carrying customer data traffic which pass through the Docklands POP - from ordering stage to connection and testing. Management of a team of field engineers. Management of provisioning database. Reporting on Weekly and Monthly basis to Director at UK managers’ meetings. Liaising daily with customers and my counterparts in France, Italy, Germany, Switzerland and the Netherlands.

About me and my life!.....

I also have a family life (wife and 2 boys), run a boys U-14 Sunday league football team and play 6-a-side football every Monday evening (nearly too old now !) I play Jazz guitar and help my wife at weekends with her pottery business. I enjoy swimming, tennis and the odd game of golf. I grew up from age 10 in Brussels, Belgium and love to travel to to the other side of the channel whenever possible !

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