EUROPA provides integrated marketing and sales services with IT telemarketing, business development and marketing research to help you grow your business and expand your reach, in the UK and beyond.

EUROPA’s service is designed to be the fastest, most effective and most accountable way of generating quality opportunities, raising awareness and gathering objective, up-to-date information from your current and target customers.

Invariably our clients have tried before and failed with typical call-centre solutions that deliver poor results with inexperienced, short-term telemarketing staff. Our strategy is to position our service above that type of operation, and deliver a level of competence more aligned to your own sales organisation, as well as by adding the excellence of our project management and the data operations.

EUROPA will help you with all stages of your business growth programmes. Call on us for help with the most sophisticated business development campaign, to the simplest high volume mailer follow-up… to database cleaning campaigns… to achieve the following

• Transparently extend your salesforce – outsource your IT marketing to EUROPA’s telemarketing team of seasoned sales experts, overseen by EUROPA’s experienced project managers.  Instantly extend your team without adding management, infrastructure or overhead.

• Build a high-quality pipeline – our telemarketers are experts in the art of moving through the “gate keepers” to reach decision key makers.  Once we reach them, we speak their language to expertly develop awareness and desire through well-focused campaigns.

• Develop markets – whether you’re launching new products or expanding your market reach, EUROPA’s team, supported by our state-of-the-art data management, communications and project-support resources, have the experience and know-how to integrate marketing and sales programmes to help you achieve those goals.
  
  
• Generate highly-qualified leads – our team combines their IT expertise with excellent telephone research and selling skills to grow the relationship from enquiry through highly-qualified lead.
  
  
• Test with a pilot campaign – this method helps to develop messaging, targeting, and likely responses, as well as to determine the most appropriate pricing models in order to increase the predictability of further phases. It also helps you verify the capabilities of our people!
  
  
• Respond to inbound – EUROPA offers a response-handling service for those clients without the facilities to manage inbound calling.
  
  
• Nurture customers – maximise returns from your existing customer base; nurture relationships with current accounts; retain and develop existing revenue streams.   
   
• Ensure quality results – performance is constantly monitored against ROI expectations and you will be kept informed of progress at all times. The reporting structure is tailored to your business requirements.